Terms of Service

Effective Date: October 26, 2026

1. Acceptance of Terms

By accessing or using Generation Archives ("we," "our," or "us") at generationarchives.com and related services (the "Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

2. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised Effective Date. Continued use of the Service after an update constitutes acceptance of the revised Terms. For significant changes, we may also provide additional notice (for example by email or an in-app message).

3. Eligibility and Accounts

The Service is intended for adults. You must be at least 13 years old to create an account. If you are under the age of majority where you live, you may use the Service only with permission of a parent or guardian who agrees to these Terms.

To use most features you must create an account with a valid email address and password. You are responsible for keeping your credentials confidential and for activity under your account. Notify us promptly if you suspect unauthorized access.

4. The Service

Generation Archives lets you build and manage family trees, upload and organize media, add memories and links, collaborate with invitees, import or export GEDCOM data where available, and optionally mark a tree as public. Guests may try an empty demo at /demo, or a sample tree at /sampletree, that is not saved to our servers, and may view trees that owners have made public.

We may change, suspend, or discontinue features at any time. We may also show advertising on the Service to help support it.

5. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

You are responsible for information you enter about other people (including living relatives and minors) and for choosing who can view or edit your trees.

Public trees can be seen by anyone with the link, and a banner ad may appear on them. If a tree breaks these rules, or we receive a report about it, we can hide the tree from the public or turn ads off on that tree. Use Report this tree on a public tree, or the Contact page, to tell us.

6. Your Content

You retain ownership of the genealogy data, media, memories, and other materials you submit ("Your Content"), subject to rights held by others. By submitting Your Content, you grant Generation Archives a worldwide, non-exclusive, royalty-free license to host, store, display, process, and transmit it solely as needed to operate and improve the Service (including showing it to people you invite or to the public if you make a tree public).

You represent that you have the rights needed to submit Your Content and to grant this license. You may delete content you control, subject to backups and residual copies that may persist for a limited time in our systems.

7. Our Intellectual Property

The Service software, branding, design, and materials we provide (other than Your Content) are owned by Generation Archives or our licensors and are protected by intellectual property laws. You may not copy, modify, or distribute those materials except as allowed by these Terms or with our prior written permission.

8. Trees, Sharing, and Collaboration

Trees are private by default and accessible to you and collaborators you invite. If you set a tree to public, anyone with the link may view its contents. Collaborators may have view or edit access depending on the role you assign. You are responsible for invitations you send and for content collaborators add while they have access.

9. Storage Credit and Payments

Hosted media uses prepaid storage credit. Pricing is generally $1 USD per GB per year of storage used, unless we post a different rate. New accounts may receive a limited starter allowance as described on the Service. Credit is purchased through Stripe as a one-time payment (not a recurring subscription unless we clearly offer one later).

Storage credit is non-refundable except where required by law. Credit is applied to your account when payment succeeds. Usage is calculated based on how much media you store over time; funding more credit extends how long your hosted media can remain available at your current usage.

If your storage credit runs out or expires, we may keep uploaded media for a grace period (on the order of several months) and then permanently delete that media. Tree text data (such as names, dates, and relationships) is not deleted solely because storage credit expired. See our Privacy Policy for more on retention.

10. Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms, if required by law, or for abuse, security, or operational reasons. We generally keep accounts open so you can return later, but we may deactivate or delete accounts on request or when we determine it is necessary. After termination, provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

11. Third-Party Services and Links

The Service may rely on or link to third parties (for example payment processors, storage providers, email delivery, analytics, or advertising). Those services are governed by their own terms and privacy policies. We are not responsible for third-party sites or services.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that genealogy data will be complete or accurate, that the Service will be uninterrupted or error-free, or that media or other content will never be lost. You are responsible for keeping your own backups of important materials.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GENERATION ARCHIVES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR STORAGE CREDIT IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) FIFTY US DOLLARS ($50 USD). Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the maximum extent permitted.

14. Indemnification

You agree to indemnify, defend, and hold harmless Generation Archives and its affiliates, officers, employees, and agents from claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of Your Content, your use of the Service, your sharing choices, or your violation of these Terms or applicable law.

15. Governing Law

These Terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, without regard to conflict of law principles. Courts in Saskatchewan will have exclusive venue for disputes that are not resolved informally, except where applicable law requires otherwise.

16. Contact Us

Questions about these Terms: use our Contact page.